#block_myaccount_infos li {
    max-width: 100%;
    padding: 0;
    width: 100%;
}
#block_myaccount_infos .ss_icon_group {
    display: none;
}
.lc_success{
     position: fixed;
    top: 60px;
    right: 100px;
    background: #d6f0d8;
    z-index: 99900;
    padding: 10px 20px;
    color: #378448;
    font-size: 13px;
    border: 1px solid #7fcc91;
}
section#content.ets_livechat_form {
    background-color: #fff;
    margin-bottom: 30px;
    padding: 20px 30px 30px;
    position: relative;
}
.lc_block_support a {
    color: #777;
    line-height: 24px;
    display: block;
}
.lc_block_support_top_nav.lc_block_support a {
    padding: 5px 15px;
}
.lc_block_support_top_nav span.tit {
    line-height: 32px;
    display: block;
}
.lc_ticket_detail .form_upfile_val.show {
    position: relative;
    height: auto;
    float: left;
    box-shadow: none;
    width: auto;
    border: none;
}
.ets_livechat_form .form_upfile_val.show {
    position: absolute;
    height: auto;
    float: left;
    box-shadow: none;
    width: auto;
    border: none;
    z-index: 10;
    height: auto;
    right: 10px;
    left: auto;
    background: transparent;
    top: 0px;
    bottom: auto;
}
.lc_ticket_detail .form_upfile_val.show .file_name,
.ets_livechat_form .form_upfile_val.show .file_name {
    display: none;
}
.lc_ticket_detail .form_upfile_val.show button.delete_file_note:hover,
.ets_livechat_form .form_upfile_val.show button.delete_file_note:hover{
    background-color: #2fb5d2;
    border-color: #2fb5d2;
    color: #fff;
}
.lc_ticket_detail .form_upfile_val.show .delete_file_note,
.ets_livechat_form .form_upfile_val.show .delete_file_note{
    background: #fff;
    border: 1px solid #ccc;
    position: relative;
    margin-top: 5px;
    cursor: pointer;
    font-size: 12px;
    color: #999;
}
.ets_livechat_form .col-xs-12.col-sm-12 {
    position: relative;
}
.lc_ticket_detail button.delete_file_note:before,
.ets_livechat_form .form_upfile_val.show button.delete_file_note:before{
    content: "\f014";
    font-family: Fontawesome;
    margin-right: 5px;
}
.lc_ticket_content span.file_size {
    color: #999;
    font-size: 12px;
    margin-left: 5px;
}

span.message_file {
    display: block;
    font-size: 13px;
    color: #999;
}
.page-my-account #content .links a#chat-tickets-link {
    width: 100%;
    padding: 0;
    text-decoration: none!important;
}
.date_ticket .date_range.row {
    margin: 0;
}
.date_ticket .date_range {
    display: flex;
    display: -webkit-flex;
}
.date_ticket .date_range .input-group {
    max-width: 70px;
    margin-left: 5px;
}
.date_ticket .date_range span.input-group-addon {
    display: none;
}
.customer_avata + p.help-block {
    font-style: italic;
    font-size: 13px;
    color: #999;
}
.list-conversation-table td {
    border-color: #DDDDDD;
}
.lc_tickets .panel-heading-action {
    float: right;
}
.lc-managament-information input#customer_name {
    cursor: not-allowed;
}
button#new_ticket_bt {
    font-size: 14px;
    vertical-align: top;
    outline: none!important;
    display: inline-block;
    width: 100%;
    margin-top: 15px;
    box-shadow: none;
    border-radius: 3px;
    padding: 10px;
    font-weight: normal;
    text-transform: capitalize;
}
select#form_ticket {
    border: 1px solid #ccc;
    height: 40px;
    padding: 0 6px;
    color: #666;
    min-width: 90px;
    display: inline-block;
    text-transform: capitalize;
    border-radius: 3px;
    width: 100%;
    font-size: 14px;
    cursor: pointer;
    outline: none!important;
}
h4.lc_form_submit_title {
    background: #f7f7f7;
    display: block;
    margin: 0;
    font-size: 15px;
    padding: 15px 30px;
    border-bottom: 1px solid #ddd;
    border-top-right-radius: 3px;
    text-align: left;
    border-top-left-radius: 3px;
    position: relative;
}
.ets_close:before {
    content: "";
    position: absolute;
    width: 1px;
    height: 16px;
    left: 50%;
    top: 50%;
    transform: translate3d(-50%,-50%,0);
    -webkit-transform: translate3d(-50%,-50%,0);
    background-color: #bbb;
}
.ets_close:after {
    content: "";
    position: absolute;
    transform: translate3d(-50%,-50%,0);
    -webkit-transform: translate3d(-50%,-50%,0);
    top: 50%;
    left: 50%;
    width: 16px;
    height: 1px;
    background: #bbb;
}
.ets_close {
    position: absolute;
    right: 20px;
    width: 20px;
    height: 20px;
    transform: rotate(45deg);
    -webkit-transform: rotate(45deg);
}
.lc_form_submit_new_ticket_content {
    align-items: center;
    width: 400px;
    justify-content: center;
    position: absolute;
    top: 50%;
    left: 50%;
    margin-left: -200px;
    margin-top: -50px;
}
span.submit_new_ticket_bt,
.submit_new_ticket_bt {
    font-size: 13px;
    margin-top: -7px;
    box-shadow: none!important;
}
.lc_form_submit_new_ticket_content .form-group {
    background-color: #fff;
    padding: 30px;
    margin-bottom: 0;
    flex-wrap: wrap;
}
.lc_form_submit_title .lc_close:before, .lc_form_submit_title .lc_close:after {
    background-color: #999;
}
.lc_tickets th.actions {
    width: 70px;
}
.lc_form_submit_new_ticket {
    position: fixed;
    background-color: rgba(0,0,0,0.6);
    left: 0;
    top: 0;
    z-index: 100;
    width: 100%;
    height: 100%;
    text-align: center;
    display: none;
}
.lc_tickets a.submit_new_ticket,
.lc_tickets a.submit_new_ticket_bt {
    font-size: 13px;
    box-shadow: none;
    margin-top: -7px;
}
.star::after {
    content: "\f006";
    display: inline-block;
    font-family: "FontAwesome";
    font-size: 14px;
    padding-bottom: 0;
    padding-left: 0;
    padding-top: 0;
}
.lc_ticket_content > p strong {
    color: #333;
}
.lc_ticket_detail .form_upfile {
    position: relative;
    float: left;
    margin-top: 10px;
    display: flex;
    font-size: 12px;
    display: -webkit-flex;
    z-index: 1;
    white-space: nowrap;
    max-width: 100%;
}
.lc_form_select {
    position: relative;
}
.lc_ticket_detail .form_upfile:before{
    display: none;
}
.lc_ticket_detail .form_upfile input[type="file"] {
    opacity: 1;
}
.lc_ticket_detail .form_upfile label {
    margin-right: 10px;
}
.ets_livechat_form .form-control-label {
    text-transform: capitalize;
    text-align: left;
    font-weight: 600;
    margin-top: 5px;
    font-size: 13px;
}
span.lc_ticket_content_value {
    display: inline-block;
}
.lc_tickets span.badge {
    min-width: 30px;
    display: inline-block;
    text-align: center;
    border-radius: 30px;
    line-height: 16px;
    font-size: 13px;
    border: 1px solid #d9d9d9;
}
.lc_ticket_captcha input#field_captcha {
    display: inline-block;
    width: 90px;
}

.lc_ticket_captcha span.lc_ticket_captcha_refesh:before {
    content: "\f021";
    font-size: 16px;
    font-family: Fontawesome;
    margin: 0 5px;
}
span.lc_ticket_status.open {
    background-color: #fdc107;
    color: #fff;
    font-size: 11px;
    padding: 0px 5px;
    border-radius: 2px;
    display: inline-block;
    min-width: 44px;
    text-align: center;
        line-height: 18px;
}
span.lc_ticket_status.cancel {
    background-color: #bbb;
    color: #fff;
    font-size: 11px;
    padding: 0px 5px;
    border-radius: 2px;
    display: inline-block;
    min-width: 44px;
    text-align: center;
        line-height: 18px;
}
th.action_ticket, td.action_ticket {
    text-align: right;
}
th.priority,
th.status,
td.status,
td.priority {
    text-align: center;
        text-transform: capitalize;
}
.lc_tickets span.lc_ticket_status.close {
    text-shadow: none;
    font-size: 11px;
    font-weight: normal;
    opacity: 1;
    color: #fff;
    background-color: #8bc348;
    padding: 0 5px;
    display: inline-block;
    float: none;
    border-radius: 2px;
        line-height: 18px;
    min-width: 44px;
    text-align: center;
}
.lc_ticket_captcha span.lc_ticket_captcha_refesh {
    font-size: 0;
    position: relative;
}
.lc_ticket_content strong {
    color: #333;
}
.star.star_on::after,
.star.star_hover::after {
    content: "\f005";
    display: inline-block;
    font-family: "FontAwesome";
}
.star_content input{
    opacity: 0!important;
}
.lc_ticket_captcha img.lc_ticket_captcha_img {
    vertical-align: top;
}
.lc_tickets thead th.date_ticket {
    max-width: 180px;
    text-align: center;
    width: 180px;
}
.lc_tickets thead th.status {
    max-width: 72px;
}
.lc_tickets .content_ticket p {
    margin-bottom: 6px;
    color: inherit;
    font-size: inherit;
}
.lc_tickets table.table {
    font-size: 13px;
    color: #333;
}
.lc_tickets .date_ticket .input-group {
    display: flex;
    display: -webkit-flex;
    vertical-align: top;
    width: auto;
    float: left;
    margin-bottom: 2px;
}
.lc_tickets .date_ticket .input-group:first-child{
    margin-right: 5px;
}
.lc_tickets table th input, .lc_tickets table th select {
    height: 30px;
    outline: none!important;
    border: 1px solid #ccc;
    font-weight: normal;
    padding: 0 5px;
    color: #666;
    box-shadow: none;
    -webkit-box-shadow: none;
    width: 100%;
}
div#ui-datepicker-div {
    font-size: 12px;
}
input[name="id_ticket"] {
    width: 40px!important;
}
.actions a.btn.btn-warning {
    height: 30px;
    max-height: 30px;
    padding: 0 10px;
    line-height: 28px;
    margin-top: 4px;
    font-size: 13px;
    min-width: 56px;
    display: inline-block;
}
.actions #submitFilterTicket {
    font-size: 13px;
    padding: 6px 8px;
    outline: none!important;
    text-transform: capitalize;
    border: 1px solid #ccc;
    box-shadow: none;
    background: transparent;
    -webkit-box-shadow: none;
    line-height: 1.42857;
    border-radius: 3px;
    font-weight: normal;
}
.actions #submitFilterTicket:hover{
    background: #f3f3f3;
}
.lc_ticket_message .lc_msg_content a {
    background: none repeat scroll 0 0 rgba(0, 0, 0, 0);
    border: medium none;
    padding-left: 0;
    font-size: 14px;
    padding-right: 0;
}
.date_ticket .datepicker + span.input-group-addon,
.date_ticket .input-group .input-group-addon {
    padding: 0;
    width: 22px;
    font-size: 12px;
    line-height: 28px;
    float: left;
    text-align: center;
}
.date_ticket .datepicker {
    font-size: 12px;
    font-weight: normal;
    float: left;
    width: 75px;
    height: 30px;
    background-color: #fff;
    margin-right: -1px;
}
td.date_ticket {
    text-align: center;
}

.lc_tickets thead th {
    white-space: nowrap;
    vertical-align: top;
}
.view.view_ticket_content {
    font-size: 12px;
    border-radius: 3px;
    font-weight: normal;
    padding: 6px 8px;
    border: 1px solid #ccc;
    color: #555;
}
.lc_msg_content a {
    padding: 0;
    display: inline-block;
    margin-top: 4px;
}
.view.view_ticket_content:hover{
    background: #f3f3f3;
}
.lc_tickets .panel-heading {
    font-weight: 600;
    text-transform: uppercase;
    padding: 15px 0;
    margin-bottom: 0px;
    position: relative;
}
.lc_tickets, .lc_ticket_wapper {
    background-color: #fff;
    padding: 0 30px;
    position: relative;
    margin-bottom: 30px;
}
label.set_lvc_radio {
    display: inline-block;
    text-align: left;
    margin-right: 15px;
    margin-bottom: 0;
}
label.set_lvc_radio input {
    float: left;
    margin-top: 5px;
    margin-right: 5px;
}
.ets_livechat_form input, .ets_livechat_form select {
    font-size: 14px;
}
.ets_livechat_form select#id_departments {
    border-radius: 0;
}
.lc_ticket_wapper .lc_rate_ticket {
    white-space: nowrap;
    display: flex;
    display: -webkit-flex;
    margin-right: 0;
    float: right;
}
.lc_ticket_detail .is_customer .lc_msg_time {
    position: relative;
    left: auto;
    top: auto;
    transform: none;
    margin-left: 0;
    font-size: 11px;
    display: block;
    margin-bottom: 0;
    margin-top: 4px;
    float: none;
}
.lc_ticket_content > p {
    color: #666;
    line-height: 1.5;
    margin-bottom: 10px;
    font-size: 14px;
}
.lc_ticket_message .lc_msg_content {
    color: #666;
    font-size: 14px;
}

.lc_ticket_message button.lc_send_message_ticket {
    cursor: pointer;
    outline: none!important;
    position: relative;
}
@keyframes rotate {
  0%   { transform: rotate(0); }
  100% { transform: rotate(360deg); }
}
@-webkit-keyframes rotate {
  0%   { -webkit-transform: rotate(0); }
  100% { -webkit-transform: rotate(360deg); }
}
button.lc_send_message_ticket:before {
    content: "";
    position: absolute;
    border-left: 3px solid #fff;
    border-right: 3px solid #fff;
    border-top: 3px solid transparent;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    border-bottom: 3px solid transparent;
    opacity: 0;
    visibility: hidden;
    left: 50%;
    margin-left: -10px;
}
.lc_ticket_message .lc_note_message.nocomment {
    padding-left: 0;
    padding-right: 0;
}
.lc_loading button.lc_send_message_ticket {
    color: rgba(255,255,255,0.3);
        pointer-events: none;
}
.lc_loading button.lc_send_message_ticket:before{
    opacity: 1;
    visibility: visible;
    animation-name: rotate;
    -webkit-animation-name: rotate;
      animation-duration: 0.5s;
      -webkit-animation-duration: 0.5s;
      animation-iteration-count: infinite;
      -webkit-animation-iteration-count: infinite;
      animation-timing-function: linear;
      -webkit-animation-timing-function: linear;
}
.ets_livechat_form label.required:after {
    content: "*";
    color: red;
    font-weight: normal;
    font-size: 12px;
}
.lc_ticket_message .lc_note_message {
    margin-top: 50px;
    padding-bottom: 30px;
    padding-left: 70px;
    padding-right: 70px;
}
.lc_priority_ticket i {
    font-weight: 600;
}
.lc_ticket_message {
    clear: both;
    margin-top: 50px;
}
.lc_ticket_header > div {
    color: #333333 !important;
    cursor: auto !important;
    display: inline-block;
    float: none;
    font-size: 13px;
    font-weight: normal;
    margin-right: 24px;
    opacity: 1!important;
    text-shadow: none;
}
.module_error.alert-danger ul {
    margin-bottom: 0;
}
.lc_ticket_header > div:focus, .lc_ticket_header > div:hover {
    color: #333333 !important;
    opacity: 1!important;
    cursor: auto !important;
}
.lc_ticket_message .lc_msg.is_customer {
    float: none;
    width: calc(100% - 146px);
    width: -webkit-calc(100% - 146px);
    border-radius: 0;
    padding: 15px 20px;
    margin-left: 73px;
}
.lc_msg_content a {
    border: 1px solid rgba(0, 175, 240,0.2);
    background-color: #fff;
    padding: 1px 10px;
    margin: 4px 0;
    font-size: 11px;
    display: inline-block;
    border-radius: 3px;
    margin-right:6px;
    position: relative;
}
.lc_msg_content a:before {
    content: "\f0c6";
    font-family: Fontawesome;
    margin-right: 5px;
}
.lc_ticket_footer {
    margin-bottom: 25px;
    text-align: center;
}
.lc_ticket_footer a:hover {
    background: #d9d9d9;
}
.lc_ticket_detail .ticket-list-messages .lc_msg.is_employee .lc_sender {
    left: 100%;
    bottom: auto;
    top: 0;
}
.lc_ticket_detail .is_customer .lc_sender .avata img {
    transform: none;
    width: 60px;
    height: 60px;
    margin-left: -3px;
}
.lc_ticket_detail .is_customer .lc_sender .avata:before {
    top: 24px;
    border-width: 9px;
    margin-left: -8px;
}
.lc_ticket_detail .is_employee .avata::before {
    top: 24px;
    border-width: 9px;
    margin-right: -8px;
    border-left-color: #f9f9f9;
}
.lc_ticket_detail .is_customer .lc_sender .avata:after {
    top: 23px;
    border-width: 10px;
    margin-left: -10px;
}
.lc_ticket_detail .is_employee .avata::after {
    top: 23px;
    border-width: 10px;
    margin-right: -8px;
}
.ticket-list-messages .is_employee .lc_msg_time {
    position: static;
    margin-bottom: 0;
    margin-top: 4px;
    transform: none;
    float: none;
    font-size: 11px;
    text-align: right;
}
.ticket-list-messages li.is_customer.lc_msg + li.is_employee.lc_msg {
    margin-top: 30px;
}
.ticket-list-messages li.is_employee.lc_msg + li.is_customer.lc_msg {
    margin-top: 30px;
}
.lc_ticket_detail .is_employee .avata > img {
    width: 60px;
    height: 60px;
    transform: none;
    margin-left: 3px;
}
.ticket-list-messages .lc_msg.is_employee {
    border-radius: 0;
    width: calc(100% - 140px);
    width: -webkit-calc(100% - 140px);
    background-color: #f9f9f9;
    margin-right: 70px;
    padding: 15px 20px;
    float: none;
    margin-left: 70px;
}
.is_employee.has_name_emplode + .is_customer.has_name_customer,
.is_customer.has_name_customer + .is_employee.has_name_emplode {
    margin-top: 15px;
}

.lc_ticket_footer a {
    background: #dfdfdf;
    color: #666;
    font-size: 14px;
    font-weight: normal;
}
.lc_rate_ticket .star > a {
    font-size: 0;
}
.lc_rate_ticket .star_content > div:hover span {
    opacity: 1;
    visibility: visible;
}
.lc_rate_ticket .star_content > div {
    color: #fdd503;
    line-height: 22px;
    position: relative;
    margin-right: 0;
}
.lc_note_message textarea#ticket_note {
    width: 100%;
    border: 1px solid #ddd;
    min-height: 200px;
    padding: 10px 15px;
    font-size: 13px;
    margin-bottom: 10px;
    outline: none;
}
.ticket-list-messages .is_customer .lc_sender .avata {
    width: 60px;
}
.lc_ticket_detail .ticket-list-messages .lc_sender {
    bottom: auto;
    margin-bottom: 0px;
    top: 0;
}
.lc_ticket_message .is_employee .avata {
    width: 60px;
}
.lc_ticket_detail .lc_sender .avata span {
    font-weight: normal;
    font-size: 10px;
    white-space: nowrap;
    color: #999;
    text-align: center;
    display: block;
    width: 100%;
    text-overflow: ellipsis;
    margin-top: 0;
    overflow: hidden;
}
.lc_ticket_wapper .lc_ticket_header {
    border-bottom: 1px solid #eee;
    padding: 12px 0;
    display: block;
    margin-bottom: 25px;
}
.lc_ticket_wapper .lc_rate_ticket .star_content {
    white-space: nowrap;
    display: flex;
    display: -webkit-flex;
    width: auto;
    margin-left: 5px;
}
.lc_tickets .links {
    float: right;
    margin-top: 20px;
}
.lc_tickets #bulk_action_ticket {
    margin-top: 15px;
}
section#content.ets_livechat_form footer.form-footer {
    clear: both;
    padding-top: 30px;
}
.ets_livechat_form .panel-heading {
    text-transform: uppercase;
    font-weight: bold;
    margin-bottom: 5px;
}
.ets_livechat_form .desc {
    margin-bottom: 15px;
    font-size: 14px;
    color: #777;
}
.ets_livechat_form .form-group {
    text-align: left;
    clear: both;
    margin-bottom: 0;
}
.ets_livechat_form .select_arrow {
    border-left: 1px solid #ccc;
    height: 100%;
    pointer-events: none;
    position: absolute;
    right: 15px;
    top: 0;
    width: 40px;
    font-weight: normal;
}
.ets_livechat_form .alert-success ul {
    margin-bottom: 0;
}
.lc_tickets .links {
    float: right;
}

.lc_tickets .results {
    margin-bottom: 30px;
    font-size: 13px;
    border-top: 1px solid #eee;
    padding-top: 20px;
    color: #666;
}
.lc_tickets .links a, .lc_tickets .links b {
    width: 24px;
    height: 24px;
    display: inline-block;
    border: 1px solid #ddd;
    text-align: center;
    font-size: 12px;
    line-height: 22px;
    color: #999;
}
.lc_tickets .links b {
    background-color: #999;
    border-color: #999;
    color: #fff;
}
.ets_livechat_form .help-block {
    margin-top: 5px;
    font-size: 80%;
    font-style: italic;
    color: #999;
    margin-bottom: 0;
}
.ets_livechat_form textarea {
    min-height: 150px;
}
.ets_livechat_form select {
    appearance: none;
    -moz-appearance: none;
    -webkit-appearance: none;
    cursor: pointer;
}
.ets_livechat_form .select_arrow::before {
    border-bottom: 2px solid #999;
    border-left: 2px solid #999;
    content: "";
    display: inline-block;
    height: 12px;
    left: 13px;
    position: absolute;
    top: 10px;
    transform: rotate(-45deg);
    -webkit-transform: rotate(-45deg);
    width: 12px;
}
a.submit_new_ticket:before, .submit_new_ticket_bt:before {
    position: absolute;
    right: 0;
    border-radius: 3px;
    font-size: 12px;
    top: 0;
    line-height: 20px;
    padding: 0!important;
    width: 100%;
    font-weight: normal;
    content: "\f067";
    font-family: Fontawesome;
}

a.submit_new_ticket:hover,
.submit_new_ticket_bt:hover{
    background: #2eacce!important;
    border-color: #2eacce!important;
}
.no-reaed {
  font-weight: 600;
}
@media (max-width: 767px){
    .lc_ticket_message button.lc_send_message_ticket {
        cursor: pointer;
        outline: none!important;
        float: left;
        margin-top: 20px;
    }
    .lc_ticket_wapper .lc_rate_ticket {
        float: none;
    }
    .lc_ticket_header > div:not(:last-child) {
        margin-bottom: 3px;
    }
    .lc_ticket_detail .form_upfile {
        flex-wrap: wrap;
        -webkit-flex-wrap: wrap;
    }
    .lc_ticket_message .lc_msg.is_customer,
    .ticket-list-messages .lc_msg.is_employee {
        width: calc(100% - 60px);
        width: -webkit-calc(100% - 60px);
    }
    .lc_ticket_message .lc_note_message {
        padding-left: 0;
        padding-right: 0;
    }
    .ticket-list-messages li.is_employee.lc_msg {
        margin-left: 0;
    }
    .lc_chatbox_closed .lc_heading > div {
        padding-left: 45px;
    }
}

@media (max-width: 500px){
    .lc_tickets .panel-heading-action {
        float: left;
        width: 100%;
        margin-top: 20px;
        margin-bottom: 15px;
    }
}


















